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#NORTON CONFIDENTIAL FOR MAC 2015 PATCH#

Installation of NEC and Motorola Radio equipment (rack and stack) 2014.Fiber Optic cable installation, termination and testing, VOIP phones systems 2016.Residential phone installation, Nortel DMS and Lucent 5ESS Switches, Nortel SONET, Sycamore Networks DWDM PBX and Key system installation and maintenance (rack and stack) 2016.Central Office Technician levels 1, 2, 3 and 4 Cosmic frame and MDF wire wrapping 2014.Testing equipment (Sage 930a, T-Berds, Firebird 6000, OTDR and Digital Lightwave 2014.

#NORTON CONFIDENTIAL FOR MAC 2015 PATCH#

Patch panels (66, 110, BIX block termination) 2016.Meridian PBXs (Meridian mail, Options 11-81, BCM, Symposium, Succession, Call Pilot)2014.Confidential -TP-76300 Standards Tests A-D,E-S,F-I,J&K,L,N,O,T,M,P,Q,V, Ask Yourself, Supplier Awareness, and Quality Installation 2014.SKILLS TECHNOLOGY YEARS USED /LAST USED/LEVEL: Building Futures Pre apprenticeship Program.Confidential Help Desk Technician (Win 7,OS X Avaya ACD, Outlook, Exchange Server, Active Directory, Remedy, Norton Ghost, Hardware/Software repair and maintenance, troubleshooting in person and remotely Audio Visual set up).Confidential Telecom Technician (PBX maintenance, troubleshooting) ( Confidential ).

Blackboard temporary analyst (PC and MAC) Software support (Win 7, OS X Mountain Lion, Outlook, Word, Exchange, PowerPoint, Excel).

Proven experience in Confidential, network/hardware/operating system troubleshooting, PC assembly, system integration, technical support, Access/Transport and Call Center Helpdesk and Confidential.

Productive self-starter with a strong work ethic: consistently achieve goals.

Over fifteen years of Rack and Stack experience in Central Office, Data Center, Computer Room, and Telecom Voice environments.

Over fifteen years as a Telecom professional, I am a certified level 4 Central Office Technician with 7 years as an IT Professional.

To obtain a challenging full - time opportunity in the telecommunication and IT fields where my talents can be effectively utilized and contributed to organizational goals.